Effective Date: February 2026
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our freight forwarding and logistics services. By using our website or submitting your information, you agree to the terms outlined in this policy.
1. Information We Collect
Personal Information
We may collect personal and business information when you contact us, request a quote, or use our services, including:
- Full name
- Email address
- Phone number
- Company name
- Shipment and logistics details
- Billing and transaction information
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser and device information
- Pages visited and time spent
- Referral sources
Cookies
We use cookies and similar tracking technologies to improve website performance, analyse traffic, and enhance user experience. You may disable cookies in your browser settings.
2. How We Use Your Information
- Provide freight forwarding and logistics services
- Respond to enquiries and quotations
- Manage shipments and service coordination
- Communicate operational updates
- Improve website functionality
- Ensure compliance with legal obligations
- Prevent fraud and maintain security
3. Information Sharing
We do not sell personal data. Information may be shared with:
- Shipping carriers and logistics partners
- Customs brokers and regulatory authorities
- Technology and hosting providers
- Professional advisors and legal authorities when required
4. International Data Transfers
Due to international logistics operations, your data may be transferred across borders. We take appropriate safeguards to ensure data protection standards are maintained.
5. Data Security
We implement appropriate technical and organisational measures to protect personal information. However, no system is completely secure.
6. Data Retention
We retain information only as long as necessary for operational, legal, and compliance purposes.
7. Your Rights
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent where applicable
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page.
10. Contact Information
Company Name: Freight Shenzhen Logistics Co., Ltd
Office Address: Room 1431, 14th Floor, Times Financial Center, No. 4001 Shennan Avenue, Futian District, Shenzhen, Guangdong Province, China
Email: info@freightshenzhen.com
Phone: +86 183 4439 7226
Business Hours: Monday to Friday, 9:00–18:00