Terms & Conditions

Effective Date: February 2026

These Terms and Conditions govern your use of our website and logistics services. By accessing our website or engaging our services, you agree to these terms.

1. Website Use

You agree to use this website only for lawful purposes and not to interfere with its operation or security.

2. Services

We provide freight forwarding and logistics coordination services, including shipment planning, customs documentation support, and transport arrangement. Transportation may be performed by third-party carriers.

3. Quotations and Pricing

  • Quotes are based on provided shipment details
  • Rates may change due to carrier pricing, fuel costs, or regulatory changes
  • Additional fees may apply for delays, inspections, storage, or changes

4. Client Responsibilities

  • Provide accurate shipment information
  • Comply with import and export regulations
  • Ensure proper packaging and documentation
  • Pay all applicable charges, duties, and taxes

5. Third-Party Providers

Third-party carriers and service providers operate under their own terms. We are not responsible for delays, damages, or disruptions caused by external parties.

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential losses, shipment delays, customs actions, or force majeure events.

7. Payment Terms

Invoices must be paid according to agreed terms. Late payments may result in service suspension or additional charges.

8. Intellectual Property

All website content is owned by the company and may not be copied or reproduced without permission.

9. Termination

We may suspend or terminate services for violation of these terms or non-payment.

10. Governing Law

These Terms are governed by the applicable laws of the People’s Republic of China.

11. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of updated terms.

12. Contact Information

Company Name: Freight Shenzhen Logistics Co., Ltd
Office Address: Room 1431, 14th Floor, Times Financial Center, No. 4001 Shennan Avenue, Futian District, Shenzhen, Guangdong Province, China
Email: info@freightshenzhen.com
Phone: +86 183 4439 7226
Business Hours: Monday to Friday, 9:00–18:00